Carbonite FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Discount Policies

Customer Service Features

Financing Options

Website Features

Other Features

Rated 3.9 - 34 reviews

About Carbonite

Carbonite is a major online backup company operating the e-commerce site carbonite.com. Carbonite sells its products and services in the online backup vertical, offering discounts and promo codes to its customers infrequently. Carbonite has good ratings among shoppers on Knoji, with 34 ratings and an average rating of 3.9 stars. Carbonite scores well compared to other brands in the online backup industry, providing 6 e-commerce features to better serve its customers.

Carbonite's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Carbonite may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Maybe
It appears that Carbonite may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Carbonite may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Carbonite may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Carbonite may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Carbonite may not accept Google Pay currently. Read full answer >>
Discount Policies
Black Friday Ad:
Maybe
It appears that Carbonite may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Carbonite may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Carbonite may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Carbonite may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Carbonite may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Carbonite may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Carbonite may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Carbonite may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Carbonite may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Carbonite may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Money-back Guarantee:
Maybe
It appears that Carbonite may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Maybe
It appears that Carbonite may not offer gift cards currently. Read full answer >>
Price Transparency:
Yes
Carbonite offers price transparency for qualifying orders and customers, according to their price transparency policies. See policies and program details on their pricing information page. Read full answer >>
Loyalty Programs:
Maybe
It appears that Carbonite may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Carbonite may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Carbonite may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Carbonite may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Carbonite may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Carbonite may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Carbonite offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
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